GDPR & Privacy
This policy explains how I collect, store and make use of the information you give me when you visit our website, contract our services, or otherwise provide your personal data to us. If you are asked to provide information, it will only be used in ways stated in this policy.
How do we collect your personal data?
We collect information from you when you:
contact us using the form on our website, communicate with us by email, post, phone or social media, including when you contract our services or give us feedback.
What information do we collect from you?
We collect the following minimal information from you:
(a) your name and contact details, including your postal address, email address, telephone number and social media identities
(b) the feedback that you share with us about our services
How do we use your data?
We use the information we collect from you:
to provide you with our services , to evaluate our services, using feedback you provide to us and to comply with legal or regulatory obligations.
We will never lease, distribute or sell your information to third parties unless you give us written permission to do so.
We will never use your data for marketing or promotion purposes without getting your permission in writing first (e.g. to publish your testimonial for us on our website), or unless you have signed up to be notified of a specific offer.
You have the right to object to how we use your data. If you would like to exercise this right, please contact us.
How do we protect your information?
We have in place appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of your personal information.
All personal data is kept on a password-protected computer or in a secure password-protected Cloud storage system. Personal data is not stored or transported on portable electronic devices such as memory sticks.
We also have in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we am legally required to do so.
How long do we keep your data?
We will only keep your personal information for as long as it is necessary:
to provide the services that you have requested, for essential purposes such as complying with our legal obligations, resolving disputes and enforcing agreements.
To determine how long we keep your personal information, we consider:
the amount, nature and sensitivity of the data, the potential risk of harm from unauthorised use or disclosure of your information,
the purposes for which we process your data and whether we can achieve those purposes through other means
applicable legal requirements.
With whom is your data shared?
We do not share your data with anyone unless:
you request that we do so in writing or you give us permission to do so (e.g. publishing your testimonial for us on our website)
Your rights and personal data
Unless subject to an exemption under GDPR, you have rights with respect to your personal data. These include the right to request:
a copy of the information we hold about you , that we correct any information if it is found to be inaccurate or out of date , your personal data is erased where it is no longer necessary for us to retain such information, transfer of your personal data directly to another data controller
where there is a dispute in relation to the accuracy or processing of your information, that a restriction is placed on the further processing of your data
You can withdraw your consent to processing of your personal data at any time.
Please contact us if you have any questions or requests for modification or removal of your data.